1.    A  £50 non-refundable deposit is required to book your holiday.  This should be recieved by us within 7 days

                           of a provisional booking either by telephone or email.

 

                    2.    A  refundable  £50 security bond is payable with your final balance.  This will be returned to you by cheque

                           after the caravan has been checked for any loss, damage, breakages or any extra cleaning required.

                           Guests are asked to leave the caravan is a neat and tidy condition. The cheque will usually be returned to

                           you within 7 days.

 

                    3.    Full payment for the holiday plus security bond must be recieved at least 6 weeks before your holiday

                           start date.  Failure to do this could result in your holiday being cancelled.  Should you book less than

                           6 weeks from your holiday start date, then the full amount will be due upon booking, unless other

                           arrangements are made with us.

                 

                    4.    No pets are allowed in the caravan.

 

                    5.    Smoking is not allowed in the caravan. If you do smoke, please smoke outside and put your cigarette

                           butts in a bin.

 

                    6.    The caravan is available from 4pm on the day of arrival.  You will however be able to collect your Butlins

                           passes prior to this, enabling you to use facilities on the Butlins complex. The caravan must be vacated

                           by 10am on the day of departure.

 

                    7.    Should your accomodation become unavailable due to circumstances beyond our control, a full refund

                           will be given.

 

                    8.    Adult-only breaks and Motorcycle News weekends are for 6 people sharing maximum.

 

                    9.    Gas and electricity are included in the price of your holiday, but we cannot be held responsible for power

                           cuts or water failure.

 

                  10.    Any loss or damage discovered on your arrival must be reported immediately to either Customer Services

                           or us.  Failure to do so may result in the hirer being held responsible.

 

                  11.    Any change to the advertised entertainment or facilities on the Butlins complex is beyond our control,

                           and we cannot accept any responsibility for this.

 

                  12.    CANCELLATION CHARGES:

                           Up to 6 weeks - deposit only.

                           4-6 weeks – deposit plus 50% of total holiday costs.

                           2-4 weeks - deposit plus 75% of total holiday costs.

                           0-2 weeks – 100% of total holiday costs.

 

                  13.    We cannot be held responsible for any loss, damage or injury to any person or property

                           during or after your holiday.

 

                  14.    We ask that our caravan is treated with care and respect. If it is not left in a clean and tidy condition, we

                           reserve the right to withhold some or all of your £50 security bond.

 

                  15.    The hirer is responsible for all members of the party. It is the hirer's responsibility to read and understand

                           the terms and conditions.